Join Our Team

Superstar part-time client care assistant needed at our bustling wellness center!

We are a woman-owned small business focusing on the latest, most cutting-edge technology for wellness. In a spa-like setting, we offer wellness treatments to a variety of clients looking to up-level their athletic and mental performance, heal trauma and disease, and increase their human capacity for optimized living. We are a high-vibe spa focusing on client care and celebrating the miracles we witness daily!

Those who have worked in the health and wellness industry are especially encouraged to apply!

We are looking for a Superstar with these qualities:

  • A great attitude towards serving our clients
  • Passionate about health and wellness (for all brains and all bodies)
  • Excellent interpersonal skills and customer service
  • Ability to multitask, even under pressure
  • Punctual, responsible, reliable
  • Organized, motivated, self-starter
  • Team player and communicator
  • Willingness and aptitude to learn about our technologies to share with our clients
  • Ability to take constructive feedback, be proactive, and take initiative
  • Compassionate and able to hold space for the most sensitive clients (trauma-informed is ideal)
  • Strong attention to detail
  • Great listening skills
  • Ability to work and remain calm under pressure
  • Great communication skills in writing and verbally
  • Comfortable with technology and computer skills

Job Responsibilities:

  • Greet clients with a warm and friendly greeting
  • Manage all client interactions with warmth and care
  • Guide client through their wellness experience from start to finish
  • Manage bookings 
  • Reply to text messages, calls, and emails
  • Ability to answer questions about the technology, its health benefits, and client concerns
  • Asking questions about the client’s goals and coaching them on appropriate services
  • Turnover of stations (cleaning, sanitizing, etc.)
  • Supplies replenished as needed, care of the space and operations
  • Maintain cleanliness of space, including restrooms and refreshment station
  • Folding laundry 
  • Disinfecting touch surfaces between clients

Job Requirements:

  • Read, write, and have excellent communication skills in English
  • Computer use that includes checking schedules and booking clients, sales and transactions, note taking, messaging with clients and other staff, 
  • Must be able to bend over and lift up to 25lbs
  • Excellent mobility and the ability to stand on your feet for a 6-hour shift 
  • Active task work, including vacuuming, sweeping, laundry folding
  • Attend regular staff meetings (virtual and in-person)
  • Availability evenings (until 7:30 pm) and weekends

Qualifications:

  • 2 Years in Customer Service (required)
  • A passion for biohacking/wellness/optimal health
  • Wellness experience
  • Trauma-informed is a bonus
  • Social media and MailChimp experience is a bonus

If you are our Superstar, you will receive the following:

  • On-the-job training, employee discounts, and the opportunity for internal growth.
  • Starting at $22.00/per hour DOE, with room to grow as your responsibilities increase.
  • Monthly allowance for Brain Spa self-care services.
  • Part-time beginning with 12 – 18 hours a week (2 or 3 shifts including Thursday afternoons until 7:30pm and Saturdays until 3:30)
  • Professional development assistance
  • Opportunity for personal growth and improved wellbeing 
  • Option to participate in 401k with matching

Are you our Superstar?

We’d love to hear from you!

Send us a little video intro here: https://app.vouchfor.com/c/TKFdnBtazd

To learn a little more about you, please email us with answers to these questions:

  1. Why would you be the best candidate to add to our team?
  2. What interests you about the position?
  3. When is your availability to start?
  4. Tell us about your passion for health and wellness.

Email us hello@bayareabrainspa.com